Property Accounts Officer

Job Title - Property Accounts Officer

Location - London

Contract - Temporary

Hours - Full-time

LTD Rate of Pay - £22.76 per hour
PAYE Rate of Pay - £18.27 per hour

Role Summary:

We are currently recruiting for a Property Accounts Officer to join a local authority's Home Ownership Services team.

The successful candidate will be responsible for managing a portfolio of accounts, ensuring the collection of income related to service charges, and taking effective recovery actions in line with policies and relevant legislation.

Key Responsibilities:

• Maximise income collection by monitoring and managing accounts throughout the recovery process.


• Advise leaseholders on payment options, service charge loans, and financial support.


• Investigate and resolve disputes, complaints, and queries from leaseholders, MPs, and council members.


• Prepare court documentation and represent the organisation in hearings when necessary.


• Conduct financial assessments and provide welfare benefits advice to leaseholders.


• Liaise with internal departments, legal representatives, and external agencies to recover outstanding debts.


• Maintain accurate financial records and ensure compliance with procedures.


• Conduct site visits or home visits where required.

Requirements:

• Experience in income recovery, service charge collection, or financial account management.


• Knowledge of Landlord & Tenant legislation and leasehold regulations.


• Strong customer service and dispute resolution skills.


• Ability to manage multiple cases efficiently while meeting performance targets.


• Proficiency in financial administration and maintaining accurate records.


• Experience preparing documentation for legal proceedings and attending court.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

For more information, please contact George at Service Care Solutions on 01772 208 966 or via email at George.Westhead@servicecare.org.uk.