Implementation Lead

Technical Implementation Lead - 9 months
 
Salary: £35,000 per annum plus company car/car allowance and company benefits
Location: Travelling around the country
 
 
What will you be doing?
 
We have a fantastic 9 month fixed term contract position available to join as a Technical Implementation Lead, an exciting position which will be supporting the roll out of a brand new software across the company's waste management sites.
 

- Working in a team of 16 deployment leads; you will be implementing a new operational system to our commercial waste division.

- You will be assigned to a depot for up to 2 months and work with them to:

- Train back office and operational drivers how to use the new system
- Train the operational managers how and when to use the new suite of PowerBI reports
- “Sell in” the benefits of the new system at all times

- Support the depot for their first month using the new system ensuring:

- System usage is exemplary and consistent
- Business Managers understand the revenue implications of the new system
- You leave a depot with a self help mindset and an excellent understand of BAU support processes

- You liaise with IT Product teams to ensure issues are resolved in a timeline manner

 
What are we looking for?
 

- Proven experience in training and coaching.
- Proven experience implementing complex IT systems (ideally to operational users)
- Excellent face to face communication skills with an ability to deliver training clearly.
- Strong communication skills with the ability to engage stakeholders of all levels.
- Experience in a business support or project support role.
- Someone comfortable to be away from home Monday to Friday living in hotels near their relevant depot (expenses covered)
- Someone comfortable working independently or in small teams (1-2 people)
- Someone comfortable with early starts, some days will start at 4am
- Driving license required