SharePoint User Support Specialist

SharePoint User Support Specialist

PLEASE NOTE - THIS ROLE IS NOT A TECHNICAL SPECIALIST ROLE

Our Critical National Infrastructure ( CNI ) client is in need of a SharePoint Support Specialist to join their team to work collaboratively with their existing applications team.

As part of their ongoing digital transformation, you will play a pivotal role in ongoing SharePoint Initiatives.

Key Responsibilities

• Site Usage Review & Cleanup: Identifying unused SharePoint sites, working through a process to confirm their status, and organising their deletion based on predefined conditions.


• Site Renaming & Organisation: Renaming SharePoint sites in line with new naming conventions and ensuring consistency across the platform.


• User Engagement & Training: Helping users understand and navigate SharePoint as an end user—answering queries, providing guidance, and assisting with adoption.


• Data Migration Support: Assisting in finalising migrations from on-premises file shares, focusing on user communication and support rather than technical data migration.

Requirements:

• Excellent communication skills - confident in speaking with users, gathering feedback, and offering guidance.


• Strong SharePoint end-user experience - able to organise sites, manage document libraries, and assist users in making the most of the platform.


• Detail-oriented and proactive - capable of methodically reviewing sites, structuring data, and ensuring consistency.


• Not an IT specialist - this is not a SharePoint admin or developer role, but rather someone who understands SharePoint from a business and user perspective.

Contract duration: 2.5 month (Likely to be extended)

Location: hybrid (2 days per week in London)

Inside IR35

Up to £500 p/d