Paralegal Insurance (Motor Claims)

My client is a highly respected law firm with offices across the North and deep roots in Lancashire.

Known for genuine advice and exceptional outcomes, this firm offers a collaborative and supportive environment where people thrive.

Recognized as a Legal 500 Top Tier Firm, a Chambers & Partners Leading Firm, and awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024, they’re committed to professional growth and teamwork.

If you’re looking for a firm that values authenticity, excellence, and unity, this is an opportunity you don’t want to miss.

Let’s talk about how you can be part of their success.

The Role

Paralegal – Insurance (Motor Claims)
My client is looking for a Paralegal to join our Insurance (Motor Claims) team at their Manchester office.

This is a fantastic opportunity for a Legal Assistant/Paralegal looking for a new challenge to join their award-winning Insurance team, to progress their career and bring their skills and knowledge to a collaborative and professional team.

Whilst the role will be working to the fast-paced, customer focused and high standards of a law firm, the role will also provide a sustainable work-life balance and relate to the regional area in which it is based.

The successful person for this role will deal with their own case load of defendant insurance motor claims varying from small claims and fast track RTA’s.

As a key member of the team, you will be responsible for achieving successful outcomes such as:

- Provide effective and efficient support to Advisors through chargeable (legal based) work that contributes to the delivery and completion of services for clients (e.g.

obtaining and reviewing evidence and statements, taking witness statements, preparing for court, collation of legal bundles).
- Ensure timely and efficient day-to-day progress of matters, prioritising work, monitoring deadlines and actions needed and keeping clients informed.
- Drafting and preparing legal documents that require further knowledge, consideration and input based on analysis and understanding of information gathered.
- Providing legal advice, under the supervision of a qualified advisor, that resolves queries and advances clients’ instructions and cases.
- Assessing and understanding client queries and file notes to identify actions and advice required and manage and guide the progression of a client file.
- Attend external meetings and events including but not limited to hearings, court appearances, client meetings and networking events.
- Maintain, monitor and update the appropriate systems and documents with client and case information, data and file notes.
- Carry out and deliver accurate and up-to-date legal research.
- Write original high-quality articles and reports for internal and external publication.
- Manage regular and up-to-date communications with clients and stakeholders, answering queries, managing expectations (including costs), providing updates and effectively chasing responses required and escalating appropriately.

The Person

We will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in:

- hold CILEX qualification/Law Degree (or equivalent);
- hold the LPC/SQE (desirable but not essential);
- previous paralegal experience is essential;
- previous experience within motor claims, small claims/fast track RTA claims is essential;
- previous experience of defending insurance claims is desirable;
- aligns with the Firm’s values;
- have excellent attention to detail and organisational skills;
- have the ability to work as part of a team;
- have strong commercial awareness;
- have proven competence in their IT skills (Outlook, Word, and other systems experience);
- have good communication skills, both written and verbal;
- have an interest in long term development/progression in the department.

The Benefits
They are dedicated to supporting our people and offer a range of benefits, including:

- 33 days annual leave, including bank holidays
- Annual leave purchase scheme (Subject to T&Cs)
- Celebration leave
- Ongoing professional development
- Progression opportunities
- Company pension
- Profit share scheme
- Long service awards
- Subsidised tuck shops
- Health care benefits (Health Cash Back Plan and Mental Health Counselling Services)
- BUPA (Solicitor positions only, for self, not dependants)
- Retailer and gym membership discounts
- Recruitment and legal department referrals (Subject to T&Cs)
- Annual Events

This is a full-time role working 36.25 hours per week, Monday- Friday, 9am until 5pm.

Please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357