Customer Service Representative

Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.

The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.

Duties will include:

• Handle incoming customer inquiries via phone, email, and chat
• Provide information about products and services
• Process orders and returns efficiently
• Upsell products where appropriate
• Analyse customer needs to offer the best solutions
• Maintain a high level of professionalism and phone etiquette at all times

Experience required:

• Strong data entry skills
• Ability to communicate effectively with customers
• Excellent telephone manner

Hours of Work: Monday to Friday 8.30am – 5pm

Rate of Pay: £11.44phr

If you are a customer-focused individual with great language skills and a desire to excel in a dynamic customer service role, we would love to hear from you!

In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 and submit your CV to commerical@tudoremployment.co.uk, quoting ref TEALOVCUS/13

Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1

For information on all of our roles, please refer to www.tudoremployment.co.uk.

#TeamTudor await your call!