Legal Admin Assistant

My client is one of the most recognised and successful law firms in the UK, with over 30 years’ experience and has seven offices across the UK.

They are now looking to expand their Manchester Office and are looking for a Legal Admin Assistant to assist the team.

The successful candidate will work within the Claimant team assisting and providing clerical support to fee earners who deal with all aspects of litigated and non-litigated personal injury claims as well as providing assistance to the Legal Customer Service Team.

Key Duties & Responsibilities

•  Provide general administrative and clerical support within the Legal Customer Service Team
•  Proactively manage diaries and diarise actions
•  Maintain pro-active communication with clients and external agencies relating to claims
•  Observe and maintain firm confidentiality in relation to all correspondence and communications
•  Take responsibility for personal development and growth
•  Prioritise tasks whilst managing a full workload
•  Liaise and build relationships as appropriate with clients and their support staff
•  Prepare correspondence and documents from digital dictation
•  Manage the case management system
•  Prepare document bundles
•  Set up new clients on the finance system
•  Assist with the booking of travel arrangements
•  Liaise with Counsel and other legal representatives
•  Proactively assist with ad-hoc business development and communications activities e.g.

client contact reports, delegate packs etc.
•    Assist with incoming billing, cash collection and accounts queries
•    Minute internal meetings

Experience & Knowledge

•  Previous experience in an administration or call centre role
•  A focused client service approach is essential, interacting with clients in a professional manner at all times.
•  Excellent literacy and numeracy skills
•  Excellent communication skills both verbal and written
•  Excellent organisation and time management skills
•  Excellent attention to detail
•  Ability to cope under pressure
•  Ability to work to deadlines
•  Ability to work using own initiative within boundaries, as well as in a team, to achieve maximum

Benefits
 

- 25 days' holiday per annum
- Holiday buy and sell scheme
- 2 x Volunteering days to support charitable initiatives
- Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan – claim back dental / physio / optical appointments
- My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions – providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy

This is a fantastic opportunity for someone passionate about making an impact in the legal sector.

If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.