An exciting opportunity has arisen for a Service Improvement Manager to join a reputable organisation dedicated to providing high-quality care and support services to people with learning difficulties, autism or other support needs due to age, circumstances or disability.

This full-time role offers excellent benefits, hybrid working options and a salary of £39,550.

As a Service Improvement Manager, you will be overseeing quality improvement initiatives across care and support services, ensuring high standards are maintained and driving excellence through audits, reviews, and targeted action plans.

You will be responsible for:



* Assisting in tendering processes and establishing new services.


* Supporting services to achieve and maintain high standards in compliance with regulatory requirements.


* Analysing reports, producing thematic reports, and embedding changes throughout services.


* Reviewing and updating organisational policies and procedures.


* Delivering in-house training and workshops to frontline staff.


* Providing leadership and management support for services experiencing performance issues.


* Managing employment relations cases including investigations, hearings, and appeals.


What we are looking for:



* Previously worked as a Service Manager, Area Manager, Regional Manager, Care Services Manager, Operations Manager, Operations Lead, Service Improvement Manager, Support Services Manager, Supported Living Manager or in a similar role.


* Experience in overseeing exceptional services for individuals with complex needs.


* Knowledge of the Care & Support sector or equivalent experience.


* Demonstrable ability to lead change management programmes within care environments.


* Knowledge of Positive Behaviour Support (PBS), care regulations, funding mechanisms, and relevant legal frameworks.


* Skilled in IT with Microsoft Office applications.


Whats on offer:



* Competitive salary


* 25 days annual leave


* Pension Scheme


* Cycle-to-Work Scheme


* Death in Service Benefit


* Comprehensive Learning & Development Programme


* Employee Assistance Programme (Health Assured)


Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.