Spa Director - Luxury Resort, Midlands
Salary: Up to £56,000 + Excellent Benefits

Are you passionate about wellness, luxury, and leading high-performing teams?
We are seeking an exceptional Spa Director to oversee the operations of a world-class spa within a prestigious luxury resort, nestled in the heart of the Midlands.

About the Role:
As Spa Director, you will be responsible for delivering an outstanding spa experience that reflects the brand’s commitment to excellence.

You will lead a team of therapists, receptionists, and wellness experts, manage the spa’s strategic growth, and ensure exceptional service standards are consistently met.

Key Responsibilities:

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  Lead, motivate, and develop a talented spa team to deliver five-star guest experiences.

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  Manage spa operations, including treatments, retail, fitness, and wellness programs.

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  Drive revenue growth through innovative marketing, retail sales, and service enhancements.

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  Maintain the highest standards of guest service, hygiene, and facility upkeep.

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  Develop and oversee budgets, forecasts, and key performance targets.

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  Recruit, train, and mentor team members to support their professional development.

About You:

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  Proven experience in a senior spa leadership role, ideally within a luxury resort or five-star environment.

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  Strong commercial acumen with the ability to drive sales and profitability.

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  Inspirational leadership skills and a genuine passion for wellness and hospitality.

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  Excellent communication, organizational, and customer service skills.

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  A recognised qualification in spa therapy, wellness management, or hospitality is desirable.