JOB DESCRIPTION



Title: SharePoint Help Desk Specialist



Who We Are:


Carboline is a St.

Louis-based coatings manufacturer with a global reach.

The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.



Carboline is part of RPM International Inc., a multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.

From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.

If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.


Position Summary:


Design, implement, and manage SharePoint solutions that enhance collaboration and productivity across Carboline.

Support internal teams SharePoint sites for various departments, conduct training courses according and create effective applications and workflows.


Essential Functions:

• Design, develop, and maintain SharePoint sites, lists, libraries, and workflows to meet business needs
• Collaborate with cross-functional teams to gather requirements and provide technical solutions that align with organizational goals
• Implement best practices for SharePoint governance, security, and compliance
• Provide ongoing support and training for end-users to maximize the effectiveness of SharePoint tools
• Monitor and troubleshoot SharePoint performance and issues, ensuring optimal user experience
• Stay current with SharePoint updates and enhancements, evaluating their potential impact on existing solutions
• Conduct virtual classes on SharePoint functions, features, and best practices for new and current employees
• Support 8x8 (voip) phone system support and user set up
• Provide Level 2 help desk support for internal and remote users
• Backup for Azure user environment, including creating and deleting users, managing access, in tune management
• Perform additional duties as assigned
• Commit to the Company's safety and quality programs

• 3+ years working with SharePoint, including site design, development, and administration.
  
  
• Proficiency in Power Automate for workflow automation, or similar programs.
• Experience with SharePoint Framework (SPFx), JavaScript, and REST APIs.
  
  
• Proficient in utilizing SharePoint features such as lists, libraries, pages, and workflows.
  
  
• Relevant certifications, such as Microsoft Certified: SharePoint Associate or similar, preferred.