General Manager – Leading QSR Brand

Location: Liverpool
Salary: Up to £42,000

About the Role:

We are looking for an experienced and driven General Manager to lead a high-performing team in a thriving Quick Service Restaurant (QSR) environment.

This is a fantastic opportunity for a strategic and hands-on leader to take ownership of the day-to-day operations, ensuring exceptional customer service, strong team performance, and efficient restaurant management.

As General Manager, you will be responsible for maintaining the highest operational standards, driving profitability, and delivering a seamless customer experience that reflects the brand's reputation for quality and service.

You will lead by example, inspire your team, and ensure the restaurant operates smoothly and efficiently.

Key Responsibilities:

• Oversee the daily operations of the restaurant, ensuring compliance with company policies and industry standards.
• Drive sales growth and profitability by optimising resources and managing costs effectively.
• Recruit, train, and develop team members, fostering a positive and motivated working environment.
• Ensure high standards of food quality, cleanliness, and customer service are consistently delivered.
• Monitor and manage stock levels, inventory, and supplier relationships.
• Handle customer queries and complaints professionally, maintaining brand reputation.
• Implement health and safety procedures, ensuring full compliance with regulatory requirements.
• Analyse performance metrics, identifying areas for improvement and driving change where needed.

What We’re Looking For:

• Proven experience as a General Manager or Restaurant Manager within the QSR or hospitality sector.
• Strong leadership and people management skills, with the ability to inspire and motivate a team.
• Excellent operational and organisational abilities, capable of handling a fast-paced environment.
• A commitment to delivering outstanding customer service and maintaining high operational standards.
• Financial acumen, with experience in budgeting, forecasting, and profit and loss management.
• Knowledge of health, safety, and food hygiene regulations.
• Exceptional communication skills and a hands-on, problem-solving attitude.

What’s in it for You?

• Competitive Salary: Up to £42,000, reflecting experience and commitment.
• Career Development: Opportunities to grow within a leading QSR brand.
• Supportive Work Environment: Join a team that values dedication, teamwork, and excellence.
• Operational Autonomy: The chance to lead and make impactful decisions.
• Recognition and Rewards: Be part of a brand that recognises hard work and celebrates success.