Holt Recruitment

Customer Service Administrator

Customer Service Administrator
Location: Poole
Salary: up to £30,000 per annum DOE
Hours: Monday – Friday 8:30am – 5:30pm (early finish Friday)
FREE onsite parking
 
Our client is looking for an experienced Customer Service Administrator to join their team on a permanent basis.

You will be managing the relationships for the company, as well as dealing with enquiries, processing orders and supporting various teams.
 
Duties:

- Handle inbound phone calls, providing courteous and effective assistance to customer enquiries
- Responsible for organising the inboxes, and distributing the workload within the team
- Customer relationship building via phone and email
- Build technical product knowledge through internal training to confidently support customers with product selection and usage advice
- Sourcing and negotiating quotations
- Process customer orders promptly using the company’s CRM system
- Ensuring all communications is correctly logged and kept up to date in the CRM system
- Assist the Sales team with general administrative duties when needed
- Continually reach out to customers to gain insights and feedback about the service

 
Skills:

- Excellent communication and administrative skills
- Ability to build relationships through various platforms
- Have a can do and positive attitude
- Previous sales administrative experience would be desirable but not essential
- Be a pro-active team player, with the ability to prioritise workload efficiently

 
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!


  • Start: 06/06/2025
  • Rate: £25000 - £30000 per annum
  • Location: Upton,England
  • Type: Permanent
  • Industry: Secreterial
  • Recruiter: Holt Recruitment
  • Contact: Shannon Grierson
  • Tel: 01202237383
  • Email: to view click here
  • Reference: V-84902
  • Posted: 2025-06-06 12:27:11 -

  • View all Jobs from Holt Recruitment


Share Job