Customer Service Advisor required for a Global leading manufacturer of furniture, representing 10 brands sold across 80 countries.

This company employs over 1900 staff globally and are actively searching for a Customer Service Advisor for their West Yorkshire manufacturing facility.

The successful Customer Service Advisor will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Halifax, Brighouse, Barnsley, Dewsbury, Leeds and Wakefield.

Key Responsibilities of the Customer Service Advisor will include:

• Process and respond to customer service tickets within an agreed timeframe


• Process incoming orders by verifying the customers requirements and the products pricing


• Collaborate with internal stakeholders to ensure timely deliveries and provide shipping updates to customers


• Respond to and document warranty claims, returns and credit notes as required


• Provide accurate and timely quotations to customers and follow up on outstanding quotes


• Respond to customers invoice and payment queries

For the Customer Service Advisor, we are keen to receive CV's from candidates who possess:

• Experience as Customer Service Advisor or similar within a manufacturing environment


• Experience using CRM systems, Microsoft Excel and Outlook


• A ‘Customer first' mindset


• Professional demeanour and the ability to communicate technical details clearly

Salary & Benefits:

• £30,000 (depending on experience)


• 8% Combined pension


• Enhanced Maternity and Paternity pay


• A positive workplace cultured focused around honesty and integrity


• On-site parking


• Monday to Friday - 08:30am to 16:30pm

To apply for this position, please click “Apply Now” and attach a copy of your CV.

Alternatively, please contact Alex Feather at E3 Recruitment for more information