JOB DESCRIPTION



Team Leader ERP Development (NA)



Supervises the ERP development staff of the IT department in North America.

In addition, continues to perform development work, while serving as the leader of the team.




Provide leadership and supervision to the ERP development staff of North America, while supporting the definition, analysis and implementation of information systems and business solutions.

This support includes both business processes and IT solutions.



Essential Duties and Responsibilities:

• Demonstrate strong leadership while working with the IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business.
  


• Provide supervision of IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions.
  
  This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc.
  


• Supervises consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed.
  


• Provide guidance and support IT professional development of the development staff by: day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT).
  


• Perform analysis and development duties and activities.
  
  Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades.
  
  Projects may be global and cross-divisional and can be solely business re-engineering and/or IT.
  
  This support should be of the highest quality, on-time and within budget.
  


• Plans and schedules development projects and staff assignments.
  
  Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community.
  


• Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits.
  
  
  


• Demonstrate strong formal and informal communication skills including: written, oral and team.
  


• Reads, writes, and communicates fluently in English.
  


• Other duties may be assigned.
  

• Coordinates / directs the activities of project teams to accomplish the goals of a project.
  
  Team members may be other IT staff, as well as end-user staff.
  


• Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics.
  

• College degree in IT or business is preferred, but not required.
  
  

• 5 - 7 years of applications programming experience.
  
  


• 5 - 7 years of systems analysis and design experience.
  
  


• 2 years of experience in project management skills.


• 2 years of experience in supervision or project leadership, overseeing the work of project team members is preferred, but not required.


• Read, write and communicate fluently in English.

• Demonstrates leadership and supervisory abilities.
  


• General knowledge and understanding of business operations.


• In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
  
  


• In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements.


• Proficiency in analysis, design and testing techniques.


• Good project management skills, including planning, methodologies, time tracking, leadership, etc.


• Good communication skills.


• Working knowledge of many computing platforms.


• Working knowledge of several relational databases.


• Working knowledge of IT communication networks.

• Must be highly skilled in the use of personal computers.
  
  This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, SharePoint.
  


• Proficiency with SAP applications and databases, development tools and integration components, such as, but not limited to, ABAP, SAPGUI, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, ECC/Oracle, S/4HANA, SAP BW, SAP APO, SAP GTS, SAP Fiori Apps, SAP Netweaver Gateway, SAP PI/XI, Business Explorer, Synactive GuiXT/Liquid UI, debugging and tracing utilities, HTML, XML, SAP Workflow.
  


• Working knowledge of web browsers and VPN clients.
  


• Basic understanding of IT communication networks.
  
  
  

• While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone.
  
  Employee will also be required to view a computer screen on a regular basis.
  
  (80 - 100%)
  


• Sitting at desk or conference table (90 - 100%).
  


• Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations.
  
  (0 - 20%)
  


• Works from home and/or in an office environment with controlled climate and generally quiet conditions.
  
  (80 - 100%)


• Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations.
  
  (0 - 20%)