IT Operations Coordinator

IT Operations Coordinator

Birmingham (hybrid)

6 month initial term, high likelihood of extension

Up to £350 p/d (inside IR35)

Our client is seeking an IT Operations Coordinator to join a busy internal IT function.

This role blends admin, control, and coordination responsibilities - ideal for someone with PMO, operations, or IT supplier management experience.

Key Responsibilities:

• Administer IT resource tracking and plan team utilisation


• Manage demand analysis, pipeline planning and skills visibility


• Support alignment of internal and external resource to project needs


• Own the IT risk register and run risk review meetings


• Support internal control processes across project, BAU and financial activities


• Maintain contract registers and track renewals or compliance risks


• Raise and manage purchase orders, invoices, credit notes and reconciliations


• Track and report on IT budget spend and variances


• Liaise with finance teams and suppliers to ensure timely payments and approvals


• Coordinate supplier performance reviews and escalate underperformance


• Support change control, SLAs, and service improvement initiatives

Requirements:

• Proven experience within a fast-paced IT environment


• Exposure with supplier and contract management, including performance tracking and compliance monitoring


• Skilled in resource or demand management, with the ability to manage capacity planning tools and processes


• Familiarity with IT governance practices and frameworks such as ITIL, PRINCE2, or Agile


• Comfortable maintaining risk registers and facilitating risk review meetings


• Strong Microsoft Excel skills and confident working with other business systems


• Experience with financial administration tasks such as raising purchase orders, processing invoices and managing credit notes


• Familiarity in procurement and finance systems such as SAP or Oracle


• Excellent communication and organisational skills


• Ability to manage workload effectively, escalate where appropriate and drive process improvements