Customer Success Specialist

Customer Success Specialist (Account Manager) - Inside Sales


Location: Swindon, Wiltshire



An exciting opportunity has arisen for a Customer Success Specialist to join a market-leading distributor of high-performance electrical interconnect and electro-mechanical components, supporting key sectors including Aerospace and Defence


This is a fantastic role for a proactive, target-driven inside sales professional who thrives in a consultative, technical sales environment and enjoys building strong customer relationships while driving sales growth.



Main responsibilities of the Customer Success Specialist (Account Manager) based in Swindon:



  • Proactively manage and grow up to 125 existing customer accounts

  • Exceed monthly KPIs for sales, margin, and quote conversion

  • Build and manage a strong opportunity pipeline through CRM

  • Provide consultative advice on products and value-added services

  • Identify supply chain opportunities to benefit both customers and margins

  • Monitor competitor activity and promote key differentiators

  • Deliver outstanding technical support to customers

  • Maintain accurate CRM records, including pipeline, pricing, and trading terms

  • Work to defined quality standards and embrace continuous improvement



Requirements of the Customer Success Specialist (Account Manager) based in Swindon:



  • Proven track record of exceeding sales performance targets

  • Tenacious and commercially minded with a passion for customer service

  • Strong verbal and written communication skills

  • Organised, efficient, and confident in pricing and margin calculations

  • Negotiation experience and strong numerical competency

  • Thrive in a fast-paced environment with a continuous improvement mindset



This is an excellent opportunity to join a growing and supportive team within a global group, where you'll have the autonomy to make a measurable impact and develop within a dynamic sales environment.



To apply for this Customer Success Specialist (Account Manager) based in Swindon role, please send your CV to:


Kchandarana@redlinegroup.com or call 01582 878 830 / 07961 158 784




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