Customer Success Specialist

Customer Success Specialist (Account Manager) - Inside Sales

Location: Swindon, Wiltshire

An exciting opportunity has arisen for a Customer Success Specialist to join a market-leading distributor of high-performance electrical interconnect and electro-mechanical components, supporting key sectors including Aerospace and Defence

This is a fantastic role for a proactive, target-driven inside sales professional who thrives in a consultative, technical sales environment and enjoys building strong customer relationships while driving sales growth.

Main responsibilities of the Customer Success Specialist (Account Manager) based in Swindon:

• Proactively manage and grow up to 125 existing customer accounts


• Exceed monthly KPIs for sales, margin, and quote conversion


• Build and manage a strong opportunity pipeline through CRM


• Provide consultative advice on products and value-added services


• Identify supply chain opportunities to benefit both customers and margins


• Monitor competitor activity and promote key differentiators


• Deliver outstanding technical support to customers


• Maintain accurate CRM records, including pipeline, pricing, and trading terms


• Work to defined quality standards and embrace continuous improvement

Requirements of the Customer Success Specialist (Account Manager) based in Swindon:

• Proven track record of exceeding sales performance targets


• Tenacious and commercially minded with a passion for customer service


• Strong verbal and written communication skills


• Organised, efficient, and confident in pricing and margin calculations


• Negotiation experience and strong numerical competency


• Thrive in a fast-paced environment with a continuous improvement mindset

This is an excellent opportunity to join a growing and supportive team within a global group, where you'll have the autonomy to make a measurable impact and develop within a dynamic sales environment.

To apply for this Customer Success Specialist (Account Manager) based in Swindon role, please send your CV to:

Kchandarana@redlinegroup.com or call 01582 878 830 / 07961 158 784