Reception Manager – Central London – Up to £50,000

Premium Restaurant & Hospitality Group

One of London’s most exciting venues is on the lookout for a confident, guest-first Reception Manager to lead the front desk and reservations team.

You’ll be the face of the business – warm, polished and calm under pressure – making sure guests are welcomed like regulars and the team are set up to deliver every time.

What you’ll be doing:

• Leading and developing the front desk & reservations team
• Managing rotas, training, standards and incentives
• Being visible on the floor – a go-to for guests and team alike
• Owning all things guest journey – from booking to goodbye
• Driving feedback, guest experience, and seamless communication

What we’re looking for:

• Strong reception/reservations experience in a fast-paced, premium setting
• Natural leader – confident, calm and service-obsessed
• Sharp on the detail, quick on your feet, and guest-focused at every turn
• You will be a super user on SevenRooms
• Ability to thrive in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Detail-oriented and adaptable.
• Self-motivated with a problem-solving mindset.
• You need to sweat the small stuff- it’s all about the details!

If any of this sounds like you apply - Kate at COREcruitment dot com