Languages: German and English

Start: ASAP

The Role:

As a Partnership Manager, you play a pivotal role in this organisation, you will be serving as the key driver for the selection, training, and ongoing support of franchise partners.

You are responsible for building and nurturing a high-quality network, ensuring partners are fully integrated and successful within the clients ecosystem.

Your entrepreneurial mindset, strong management skills, and ability to sell their concept ais essential for the continuous development and growth of their franchise network.

Responsibilities

• Identify, recruit, and select potential franchise partners who align with the brand values and standards.
• Deliver compelling business presentations and manage the partner selection process, ensuring the recruitment of the most suitable candidates.
• Oversee the onboarding and opening of new sales outlets, coordinating with internal teams to ensure successful launches.
• Provide ongoing support to franchise partners, including operational guidance, troubleshooting, and best practice sharing.
• Organize and manage supplier relationships, ensuring smooth logistics and timely delivery of goods and services.
• Prepare franchise agreements, assist with contract signing, and track deadlines to ensure compliance.
• Coordinate and deliver training programs for new partners in collaboration with training managers, including the creation and updating of training materials.
• Collaborate with the finance team to manage invoicing, claims, and payment processes.
• Create and maintain dashboards to monitor partner performance and operational metrics.
• Foster strong, trust-based relationships with franchise partners, acting as their advocate and ensuring open communication.
• Provide crisis management and effective communication during challenging situations.
• Continuously seek opportunities to enhance business processes and the overall franchise experience.

Who You Are

• Experienced in recruitment, training, and sales, ideally within a franchise or hospitality environment.
• Skilled at multitasking and managing priorities in a fast-paced setting.
• Entrepreneurial, proactive, and always looking for new ways to grow the partner network.
• Able to work both independently and collaboratively within a high-performing team.
• Reliable, efficient, and detail-oriented, with strong organizational skills.
• Knowledge of Asian culture and cuisine is an advantage.
• Fluent in English and German.
• Willingness to travel as required.