Family Time Team Co-ordinator

Are you passionate about making a difference in the lives of children and families?
We are looking for a skilled and dedicated Family Time Team Coordinator to lead a team of Family Time Workers in delivering high-quality, child-focused family time services for children and young people in care or supported under Adoption and Special Guardian Support Plans.


This is a fantastic opportunity for an experienced professional in children's services who wants to take the next step into a supervisory and strategic role.

You'll be instrumental in shaping safe, nurturing, and effective family time experiences that support positive outcomes for children and families.



Key Responsibilities:


  • Lead, support, and supervise a team of Family Time Workers to deliver safe and effective contact services.




  • Oversee referral management using a case management system (LCS), providing rationale and guidance on non-accepted referrals.




  • Ensure that family time risk assessments and plans are outcome-focused and developed in collaboration with children, families, and professionals.




  • Provide leadership around safeguarding and escalate concerns appropriately, especially for out-of-hours sessions.




  • Liaise with service managers and other teams to improve delivery and ensure the service adapts to changing needs.




  • Support complaint resolution and implement learning from family feedback.




  • Monitor and report on team performance using dashboards and KPIs.




  • Manage caseload allocation and ensure timely and compliant documentation of work.





Essential Criteria:


  • Substantial experience working with children and families in a support or safeguarding setting.




  • Proven experience working with families who have complex needs.




  • Strong mentoring, coaching, and supervisory skills.




  • Knowledge of relevant legislation, including the Children Acts 1989/2004 and Childcare Act 2006.




  • Ability to assess, plan, and review services effectively.




  • Competent in using IT systems and producing clear reports.





Desirable Criteria:


  • NVQ Level 5 or equivalent qualifications/experience.




  • Experience in project management, resource planning, or budget monitoring.




  • Experience working with multi-agency partners and delivering training to staff.




  • Familiarity with models of child development and evidence-based family support interventions.





Additional Requirements:


  • Ability to travel across the local area, including to family homes and service locations, where public transport may be limited.




  • Willingness to work flexibly, including occasional evenings and weekends.




  • Enhanced DBS and barred list check required.






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