Customer Support Engineer

The Company:

A market leading diagnostics company.



Global business



A progressive, high-tech healthcare business.



Invest in their staff.



Offer career progression opportunities.





The Role of the Customer Support Engineer

Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset



Attending to breakdowns, repair and PPM.



Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio.



Will also be providing customer training on the equipment



Covering the IVD portfolio



Full Product and training provided





Benefits of the Customer Support Engineer

£52,170 basic salary with some flex potentially depending on experience



Bonus 12% of Salary



Car or £7200 allowance



Group Income Protection



Employee Assistance Programme



Pension



Life Assurance,



Benefit Funding





The Ideal Person for the Customer Support Engineer

Must have an engineering qualification, Bsc or HND of equivalent



Ideally you will have clinical pathology diagnostics experience



Will look at other complex medical equipment such as MRI systems



An ambitious and motivated, qualified field service professional



You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge



A logical and process-driven mindset driven & ability to manage personal time?



Disciplined to deliver service support in line with service KPIs?



Quick learner?with innovative and continual improvement mind-set?



Experience of “on-site” customer-facing engineering support



Proven track record of troubleshooting experience?



Good working knowledge of electronics, electro-mechanical systems and information technology



Knowledge of Customer Relationship Management



A valid driver’s license and indefinite rights of working in UK are required



Must be living in Hampshire or Dorset





If you think the role of Customer Support Engineer is for you, apply now!



Consultant: David Gray

Email: davidg@otrsales.co.uk

Tel no.

0208 629 5135

Candidates must be eligible to work and live in the UK.



About On Target

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.

We place all levels of personnel, up to Director across the UK and internationally.