London & South East | High-Volume Sites | Fast-Growth Brand

We’re working with a dynamic and fast-growing leisure hospitality brand that’s making a real impact across London and the UK.

With a strong operational base and ambitious growth plans, they’re now looking to bring on board an Operations Director to support their next phase of expansion.

Important note:
Our client is only considering candidates with a background in hospitality-style environments, this includes hotels, large-scale conference venues, sports stadiums, horse racing venues, theme parks, and similar high-volume, guest-facing operations.

A blend of commercial awareness and hands-on, people-led management is essential.

The Operations Director Role:

• Oversee operations across the London and South East region
• Manage and support one experienced Operations Manager, while working closely with the founder and the central team
• Balance growth (including new openings) with maintaining high standards in the current estate
• Lead teams to deliver excellent guest experiences, strong financial results, and operational consistency

The Ideal Candidate:

• Comes from a hospitality/leisure-led background as outlined above
• Has experience in high-volume, guest-focused operations
• Has worked at Senior Operations Manager or Operations Director level
• Strong leadership skills with a proven ability to develop and get the best out of senior managers
• Ideally has experience with openings and expansion projects
• Minimum 5 years in a senior multi-site role, and London-based

This is an exciting opportunity to join a business with energy, momentum, and a strong leadership team.

It’s a great fit for someone who enjoys working at pace, takes ownership, and thrives in a customer-first environment.

If you want to work for a great restaurant business and you feel the above is for you then, apply today to  Stuart Hills or call 0207 790 2666

Does this sound like you?