Service Delivery Manager
IT Service Delivery Manager - Mergers & Acquisitions
£70,000 - £80,000 PA
A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years.
Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business.
This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact.
Key Responsibilities
, Lead a specialist M&A IT team
, Own end-to-end IT delivery during acquisitions: due diligence to post-integration
, Assess target company IT environments, risks and compatibility
, Create and manage IT integration/separation plans, including TSAs and roadmaps
, Oversee data migration, infrastructure alignment and app rationalisation
, Ensure uninterrupted IT services and maintain high SLA performance
, Manage IT incidents, requests, changes and problems (ITIL framework)
, Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops)
, Coordinate with external vendors and manage service contracts
, Ensure regulatory, legal and cybersecurity compliance during transitions
, Capture lessons learned and improve playbooks for future M&A initiatives
, Support change management, onboarding and documentation across projects
Requirements
, Extensive experience in IT service delivery/operations within M&A environments
, Strong grasp of ITIL practices and service management tools (e.g.
ServiceNow)
, Experience with complex IT integrations, carve-outs and cloud migrations
, Excellent stakeholder and vendor management skills
, PRINCE2 or equivalent project management expertise
, Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity)
, Ideally ITIL v4 Intermediate+ certified
, Background in infrastructure, enterprise architecture or transformation will be highly favoured
London based (initially 4 days per week onsite, dropping to 3 once passed probation)
- Rate: £70000 - £80000 per annum
- Location: London, England
- Type: Permanent
- Industry: IT
- Recruiter: context recruitment
- Contact: Sophie Sanderson
- Tel: 02381 680 407
- Email: to view click here
- Posted: 2025-08-01 15:42:57 -
- View all Jobs from context recruitment
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