IT Training Officer
Responsibilities
- To develop and deliver classroom training and one to one on all Adult Social Care (ASC) and Corporate IT system, including developing training programme.
- To provide floor walking and one to one support for social workers and other associated staff on the use of all case management IT system, preferably Liquid Logic system and ContrOcc.
- Develop and manage a library of training manuals
- To lead in the set up training data and user accounts with appropriate configuration for trainees, including liaison with the server engineers to maintain this data.
- To develop process in line with IT technology to deliver Adult Social Care outcome
- To attend user group and other associated meetings
- To be responsible for producing and present management stats to ASMT monthly
- To lead on all changes and updates on the systems and ensures training is undertaken in set timeline
- Lead and promote good practice across Adults Social Care through upskilling the workforce on the usage of social care case management system
- To ensure that any recent legislative changes to Adults Social Care business processes are included in system updates and functionality
- To liaise with business leads and social care teams to ensure that the content of each classroom training course reflects current thinking.
- Ensure that Social Workers input accurate data that will, in turn produce high quality management reports.
- Support on IMT for system development
- Support process changes with training programs
- To prepare and update Aide Memoirs in line with Social Care business processes within the Adult Social Care IT System
- Using existing knowledge and skills to input into improving new integrated modules of the systems with other associated Government systems.
- To develop a testing programme for new versions of LAS and other integrated systems, including preparation of test scripts.
Promote joint working with IT services and Social Care practitioners.
- Problem identification and resolution
- To advise the Service manager of any system or process improvement opportunities that further enhances good practice
- Excellent interpersonal and communication skills, including liaison between application support, Social Care staff and other professionals involved in the Liquid Logic Process
- To provide a service which is sensitive and appropriate to the needs of users, including staff
Requirement
- Experience designing and developing IT training systems.
- Experience of managing workload, working independently with minimum supervision and meeting deadlines.
- Experience of using Liquid Logic, Business Objects, ContrOcc and e-learning.
Tools would be an advantage. - Experience of, or ability to assist in the implementation of working with business change using transitional skills, to ensure training is delivered and to maximise new ways of working.
- Experience of, or ability to set up to monitor training delivery and effectiveness.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 4pm (Mon to Fri)
- Rate: £19.50 - £20.5 per hour
- Location: Lewisham, England
- Type: Contract
- Industry: IT
- Recruiter: Corus Consultancy
- Contact: Varsha Sivakumar
- Tel: 02036913890
- Email: to view click here
- Posted: 2025-08-01 16:21:07 -
- View all Jobs from Corus Consultancy
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