JOB DESCRIPTION



Job Purpose


The IT Project Manager leads the planning and execution of medium to highly complex technology projects, including software implementations, process improvements, and ERP integrations.

This role involves cross-departmental coordination, managing budgets, resources, timelines, and communication plans.

The manager ensures project goals align with organizational objectives, monitors progress, mitigates risks, and maintains quality standards while often overseeing multiple projects simultaneously.


This position is hybrid (40% remote) and requires attendance on site for meetings and plant visits.

Candidates must be located within a commutable distance or willing to relocate. Ability to travel when required.




Principal Accountabilities


The following responsibilities are general duties that a particular employee in this position may or may not be required to perform.

The actual duties required of this position may vary.

• Create and manage detailed project plans, timelines, and deliverables.
• Define project schedules, allocate resources, and monitor progress to ensure timely completion.
• Align project objectives with organizational goals and ensure team clarity on expectations.
• Manage project budgets and ensure financial adherence throughout the project lifecycle.
• Support project teams in design, development, and implementation tasks.
• Track and report on project milestones, risks, and performance metrics.
• Present progress updates, challenges, and solutions to stakeholders and sponsors.
• Lead issue identification, resolution processes, and continuous improvement efforts.
• Oversee risk management strategies and maintain a proactive risk tracking process.
• Monitor and control project scope to prevent scope creep and ensure alignment with goals.
• Maintain comprehensive project documentation and ensure accessibility for all stakeholders.
• Evaluate project outcomes and conduct post-project assessments for future improvements.
• Manage multiple projects simultaneously, balancing priorities and resource allocation.
• Foster strong partnerships with customers, stakeholders, and sponsors to ensure engagement and satisfaction.
• Coordinates / directs the activities of project teams to accomplish the goals of a project.
  
  Team may be other IT staff, as well as end-user staff.
  
  
• Supervises contract consultants, programmers, and part-time clerical assistance, as needed.
• Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in, printing, security, etc.
  
  Act as a liaison between end-users and the IT technical group.
• This position may have direct reports and participate in the hiring process.
  
  
• May provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required.
  
  Supervision may include work assignments, quality review, training and scheduling.

• Bachelor's degree in related discipline
• Project management qualification (PMP) or equivalent.
  
  
• General knowledge and understanding of core business operations and organizational functions.
• Proficient in analysis, design, and testing methodologies to support process improvement and solution development.
• Strong project management skills, including planning, time tracking, leadership, and familiarity with various methodologies.
• Experience in strategic planning, risk management and/or change management.
• Proficiency in project management software tools such as Jira and Monday.com
• Proficient in personal computer operations, including printing, file management, and the use of essential software tools such as word processing, spreadsheets, email, and internet applications.
• Possesses a basic understanding of IT communications networks, including connectivity principles and common troubleshooting practices.
• Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, and governmental regulations.
• Skilled in composing clear, professional reports, business correspondence, and procedural documentation to support effective communication and operational consistency.
• Capable of effectively presenting information and responding to questions from managers, clients, customers, and public audiences.
  
  ITIL or ITSM certifications preferred.
• Infor ERP Ln knowledge is an asset
• Demonstrated proficiency in Microsoft SharePoint, including site creation, document library management, permission settings, and workflow automation to enhance team collaboration and document control, preferred