PI Paralegal - Polish Speaking

Polish-Speaking Personal Injury Paralegal
Location: Hybrid – Manchester-based
Salary: Competitive, plus benefits

We’re offering a rare opportunity for several experienced, Polish-speaking Paralegals to take the next step in their careers within a growing and highly regarded Personal Injury team.

Why join this firm?

With thousands of satisfied clients and an exceptional reputation in the region, this is a firm that combines top-tier legal expertise with a down-to-earth, client-focused approach.

Every client’s voice matters, and the team works tirelessly to secure justice while guiding them through complex legal matters with clarity and care.
Here, you’ll be working alongside respected industry professionals, gaining exposure to a variety of claims and benefiting from a supportive, collaborative environment where your skills will truly make a difference.

The Role

You’ll be joining a friendly, high-performing Personal Injury department that handles everything from soft-tissue fast-track cases to complex multi-track and medical negligence matters.

Acting as the first point of contact for Polish-speaking clients, you’ll guide them through every stage of the process while supporting experienced fee earners.

Key Responsibilities:

- Liaise with PI clients on behalf of fee earners, translating legal updates and building rapport.
- Manage daily task lists and meet deadlines, keeping Proclaim case files accurate and up to date.
- Draft, collate, and verify claim documents; ensure CFA packs and client-care letters are complete.
- Arrange medical examinations and chase reports from external agencies.
- Schedule and attend telephone conferences with counsel, experts, defendants, and insurers; take detailed notes.
- Explain court timetables, procedural steps, and medical reports in clear, accessible language.
- Attend conferences and court hearings alongside solicitors or litigation executives when required.
- Provide regular written and verbal updates to clients and third parties.
- Assist with costs schedules, settlement negotiations, and Part 36 offers.
- Support team leaders with ad-hoc tasks to keep cases moving.
- Share case insights with the marketing team to help reach and educate the Polish community.
- Contribute to a positive team culture, sharing knowledge and mentoring junior colleagues.

About You

- Previous experience as a Paralegal or Litigation Executive in personal injury (EL/PL, RTA, or clinical negligence preferred).
- Fluent in Polish and English, with the ability to translate complex legal and medical terms.
- Proficient with case management systems (Proclaim preferred).
- Highly organised, proactive, and committed to exceptional client care.

Benefits

- Hybrid & flexible working – core hours 10 a.m.–4 p.m., flexible start/finish between 8 a.m.–6 p.m.
- 31 days’ annual leave, option to buy 5 extra days, plus your birthday off.
- Bonus scheme linked to client feedback.
- Length-of-service awards and clear career progression.
- Pension, TOIL, regular company events, and a supportive, open culture.

If you’re ready to make a real impact in the Polish community while developing your career in a well-respected PI department, apply today by sending your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357