Are you an HR professional who enjoys problem-solving and delivering great service? Join our friendly, supportive team as an HR Advisor and take your next step in a varied, client-facing role.

Whether you’re moving up from an HR Assistant role or looking for a fresh challenge, you'll enjoy hybrid working, strong development support, and great benefits - including a discretionary annual bonus scheme, private medical insurance, a health cash plan, and a generous holiday allowance - all within a collaborative and people-focused environment.

Benefits of joining our team:

• £32,000 – £36,000 per annum (pro rata for part time work), depending on experience
• 25 days' holiday, plus Bank Holidays (pro rata for part time work)
• Discretionary bonus scheme (annual)
• Training & development opportunities
• Health cash plan benefits
• Private medical insurance
• Employee assistance programme
• Discount scheme
• Death in service benefit
• Company pension scheme
• Regular company events.

We are able to consider applications for full or part time work, but ideally would prefer to fix hours across the 5-day working week with a mixture of home and office working.

In this fast-paced, generalist role, you'll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email (a good working knowledge of employee relations processes is essential).

You’ll thrive in a supportive team environment while providing exceptional customer service.

This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you’re already an HR Advisor looking for a fresh opportunity.

We're looking for someone eager to learn and ready to take the next step with our support.

What you will do: 

• Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!)
• Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don't worry we will work together on these cases!)
• Review employment documentation ensuring compliance with current legislation and best practice
• Assisting with recruitment for our clients
• Monitor all incoming queries and assign to colleagues as and when required

About you:

• Previous experience in an HR Advisor or HR Assistant role is required
• Solid understanding and knowledge of UK employment law is essential
• Previous employee relations experience would be advantageous
• Proven track record in providing excellent customer service
• Strong and proactive communicator with the ability to adapt styles and build rapport with clients
• Ability to produce high quality correspondence and documentation with excellent attention to detail
• Self-motivated with an adaptable and flexible approach and a good sense of fun
• Good team player with a can-do attitude
• Excellent organisational skills with attention to detail and able to meet deadlines
• First rate IT skills including Microsoft Office and ability to use new systems with training