IT Support & Technical Specialist ? Automotive Technology

Sponsorship not available — UK right to work required | Weekend rota with remote working included

We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester).

This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech-driven team.

You don't need a software engineering background — proven IT support experience, problem-solving ability and the drive to learn are what matter.

Full training, including ECU reads and mapping, is provided.

We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your technical know-how.

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  As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues.

  
  


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  Troubleshoot issues, resolve escalations, and deliver clear technical guidance.

  
  


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  Develop, maintain, and improve internal software applications and tools.

  
  


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  Work on vehicle/ECU mapping and reading projects (full training provided).

  
  


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  Analyse data and outputs from software tools to ensure accuracy and reliability.

  
  


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  Document processes and contribute to ongoing product and process improvements.

  
  


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  Operate within a flexible shift pattern, including weekend cover on a rotational basis — with the benefit that weekend shifts are worked from home.

  
  

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  Proven experience in IT, technical support, or a related role.

  
  


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  Background in software engineering or development is a bonus but not required.

  
  


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  Strong understanding of IT systems and ideally some knowledge of the SDLC.

  
  


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  Analytical mindset with confidence handling data and numerical outputs.

  
  


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  Interest in automotive technology and ECU mapping (desirable, not essential).

  
  


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  Excellent communication skills, able to support both technical and non-technical users.

  
  


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  Proactive, detail-oriented, and able to adapt to new technologies quickly.

  
  

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  Competitive salary depending on experience.

  
  


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  Two IT Support & Technical Specialist positions available — genuine growth, not just backfill.

  
  


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  Full training and support, including the opportunity to gain international qualifications.

  
  


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  A supportive, friendly, and tech-driven culture that prioritises growth and career development.

  
  


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  The chance to work on cutting-edge automotive technology projects at the forefront of innovation.

  
  


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  A varied role that combines IT systems, customer support, data analysis, and mapping.

  
  

This IT Support & Technical Specialist role, based in the Warwickshire area near Birmingham, can also be found under: IT Support Engineer | 2nd Line Support | 3rd Line Support | Technical Support Analyst | IT Systems Specialist | Technical Support Engineer