Community Services Coordinator.

Are you an experienced care worker looking for the next step in your career? This is an exciting opportunity to join our intermediate and reablement services as a Community Services Coordinator.

This role differs from a traditional Care Coordinator position you'll be supporting not only our own services, but also other healthcare organisations, including the local hospital.

The focus is on helping individuals return home safely and confidently, with the right support in place from community therapy, nursing, housing, frailty, and social care services.

Location: Swindon

Salary: £26,000 per year, plus additional earning for shared on-call duties

Hours: 40 hours per week + shared on-call rota

You'll play a vital role in promoting independence, planning seamless discharges, and supporting people as they transition back into the community when hospital care is no longer required.

What you'll be doing:

• Working closely with your multidisciplinary team to review and adapt care in collaboration with healthcare professionals.


• Supporting customers to achieve their personal goals and outcomes with a holistic, person-centred approach.


• Assisting your lead with rostering and allocation of care workers, ensuring continuity of care, location efficiency, and skill matching.


• Communicating effectively with staff, providing guidance, resolving queries, and maintaining accurate records on relevant systems.


• Handling confidential information with integrity and treating every client with empathy and respect.

What we're looking for:

Essential:

• At least 1 year of experience in health and social care (community-based experience preferred).


• Health and Social Care qualifications (NVQ Level 2 or above).


• Strong organisational skills and ability to stay calm under pressure.


• Confidence in liaising with healthcare professionals, including advising on equipment and medication needs.

Desirable:

• Full UK driving licence and access to a vehicle.


• Experience working across a range of healthcare settings.

What we offer in return:

We provide excellent training and ongoing support, with opportunities for career progression and additional industry-recognised qualifications.

You'll receive 28 days of annual leave inclusive of public holidays and a workplace pension with Nest.

Staff also benefit from access to the Blue Light Card discount scheme, our Employee Assistance Programme (Health Assured), and a local motor maintenance discount.

We also run a refer-a-friend scheme to reward you for introducing new team members.

Please note: All positions with First City Nursing and Care are subject to satisfactory references, an enhanced DBS check, and completion of mandatory training.

This role does not offer sponsorship.

If this position isn't the right fit, we may suggest other suitable opportunities within our organisation.