JOB DESCRIPTION



GENERAL PURPOSE OF THE JOB:


The CM Development Manager is responsible for leading and managing all aspects of the CM Associate program, developing Construction Management Associates for rapid advancement into Construction Manager positions.

This position will create a program curriculum to enhance roofing and contractor safety knowledge, technical roofing expertise, and roofing field-related tasks and processes, thereby helping familiarize the CM Associate with existing WTI construction processes and procedures.

This position is also responsible, but not limited to, evaluating candidates for both entry into the program and advancement to other positions within the existing program.

This position will also help develop and maintain relationships with Construction Management programs, in conjunction with recruiting efforts, to create a pipeline for future CM Associates in regions throughout the country.





ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Create a technical roofing curriculum using existing Tremco University classes.
  
  Create a schedule for achievement for the CM Associates to work through technical education consistently.


• Create a process, within existing estimating guidelines, to have line item proposals for material only and small PR work completed by CM Associates directly within the region.
  
  Create timelines and review the process with Estimating Leadership to determine how it will be facilitated.


• Act as a liaison between the WTI Leadership, corporate, and the sales force to understand feedback for improvements, new initiatives, and how to improve the overall program design.


• Develop an ongoing strategy to manage the future CM Associate pipeline based on the resource needs of the WTI business.
  
  Collaborate with WTI Leadership to identify future resource needs and develop timelines for implementing CM Associate resources to support growth.


• Assess daily operational situations for crisis management, safety, and escalation protocol.


• Determine solutions to project issues, including but not limited to, field tasks, process questions, workload balance, job site conditions, product management issues, etc.


• Travel to job sites as needed to provide support to CM Associate resources.


• Schedule onsite training in regions as needed to help oversee CM Associate field work and educational opportunities.


• Cross-collaborate with CM Associates in the Commercial Construction group to help educate on non-roofing related tasks such as estimating, e-Builder, process, etc.
  
  


• Facilitate resources for daily operations.
  
  


• Identify resource or employee concerns and act promptly to resolve and engage appropriate HR or WTI management.
  
  


• Ensure documentation of employee issues is prompt and submitted to HR.
  
  


• Act as an agent of change and improvement, adapting quickly to changing business priorities.


• Performance of the account.


• Establish, define, and communicate a clear strategic direction and targets for goal attainment for the CM Associate team.


• Facilitate a culture of teamwork and excellence amongst the account and within regions, as well as the organization.
  
  


• Communicate and implement company policies and procedures within the program and support throughout the organization as required.
  
  


• Additional duties as directed by the Director, WTI Roofing

• 7+ years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.


• Prior experience leading a staff in remote multi-state locations.


• Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.


• Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.


• Proven experience with setting strategy and establishing plans for business growth.


• Prior experience working between multiple departments that support regional compliance and profitability.


• Must have prior hands-on experience with handling field construction in roofing, procedures, and practices, including but not limited to, line-item pricing, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.

• Understanding of contract management and processes


• Intermediate skills with financial data and mathematics (knowledge of statistics, business metrics, gross margin, operating income, cost management, etc.)


• Excellent written and verbal communication skills, including the ability to make professional presentations to others


• Must have excellent organizational skills to multitask in a fast-paced environment


• Must be able to create plans, measure, and analyze results


• Strong problem resolution skills with the ability to effectively communicate with all personality types


• Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
  
  


• Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)


• Ability to travel up to 50% dependent on season, to any location required within the US.
  
  Possible international travel.