JOB DESCRIPTION



Summary:



Join the Carboline team as an Inside Sales Representative and play a crucial role in expanding reach within a dedicated sales territory.

This individual will actively engage with current customers and develop new leads to showcase and sell Carboline's products and services.

A willingness to continuously expand knowledge of product lines, related support services and company policies is essential for success.

This role provides an unparalleled opportunity for comprehensive skill development across diverse business functions, laying the foundation for a dynamic career path.



Minimum Requirements:

• Bachelor's Degree, Technical Degree, or equivalent experience.
  
  


• Minimum 1 year of individual sales experience.
  
  


• Valid Driver's License.


• Preferred: Prior industrial sales experience within the coatings industry.
  
  

• Develops and maintains relationships with new and existing customers to increase sales volume, recover lost accounts, and monitor market trends.


• Focuses on proactive outreach to engage both current and prospective customers.


• Conducts customer calls to promote products, new releases, and available services, including updates on supply; provides technical support as needed.


• Responsible for securing new orders and renewing existing ones, collaborating with customer service and sales management to ensure optimal service levels.


• Establishes and executes a regional sales strategy, incorporating prospecting, new business development, analysis of market potential, and repeat business opportunities.


• Maintains and updates customer and sales data within the CRM system (Salesforce) to ensure data accuracy and quality.


• Collaborates effectively with internal teams and leverages company resources to deliver exceptional customer service and maintain high customer satisfaction.


• Exercises sound judgment and timely follow-up when addressing customer complaints, returns, claims, or issues related to products and services.


• Collects and communicates key insights regarding customer accounts, market trends, competitors, and prospects to support management in strategic planning and decision-making.


• Demonstrates the ability to work independently with minimal supervision while maintaining productivity and accountability.


• Prepares annual sales plans, including detailed targeting of markets and key accounts.


• Performs additional tasks and responsibilities as assigned by management.
  


• Demonstrates active commitment to the company's safety and quality initiatives.