Customer Service Administrator

As Customer Service Administrator you will joining a small, busy service team.

The role is based on site in Buckingham, is full time and permanent offering a salary of between £24,5000 and £26,000.

Working for a highly successful business who have worked in the garage equipment sector for decades.

Purpose of the role:

Supporting the service team providing high levels of customer service, maintaining the database and administration.

Key Accountabilities of the Customer Service Administrator:

• Be first point of contact for customers


• Providing high levels of customer care over the phone and via email


• Liaise with customers, resolving any queries quickly and efficiently


• Generate system based quotes and invoices


• Support with coordinating service administration


• Contact customers to confirm proposed dates and obtain order numbers for scheduled work


• Maintain database all customer records

Skills Required for the Service Administrator:

• Confident customer services skills


• Methodical approach used to managing a busy workload


• Administration experience within an office environment


• Solid IT skills including MS Office


• Excellent communications skills


• Organised approach to work, able to work on multiple tasks at the same time


• High levels of accuracy and attention to detail


• Adaptable in a changing environment

What's in it for you?

• A salary of between £24,500 and £26,000


• Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch


• 22 days hol +bank hols, increasing with service


• Training, support and development


• Working for a successful, established business


• Private healthcare for you and your family after six month probation