Leisure & MICE Groups Assistant Manager

Are you an ambitious MICE & Leisure Groups Account Manager with a passion for travel and operations? We're looking for a dynamic Leisure & MICE Groups Assistant Manager to join this well-established DMC Global Team.

You'll help them grow their international client base, support group travel (leisure & corporate), and play a key role in ensuring smooth operations.


Your mission:
You will manage and grow a portfolio of international clients, converting inbound leads into confirmed business.

Working across both leisure and corporate (MICE) travel, you'll deliver exceptional service from first enquiry through to on-tour support.


Key responsibilities include:



  • Building and strengthening relationships with key client accounts

  • Converting enquiries into bookings and creating tailor-made itineraries

  • Negotiating supplier agreements and managing contracts

  • Handling all booking administration, invoicing, and documentation

  • Supporting clients and suppliers during tours when needed

  • Researching and developing new products and destinations

  • Providing leadership cover when required


Requirements:



  • Experience in travel operations, account management, or group travel

  • Experience in 360, A-Z group/MICE travel operations and itinerary quotations (essential)

  • Strong organisational, communication, and negotiation skills

  • Knowledge of European destinations and CRM systems

  • Tech-savvy: comfortable with AI and digital tools

  • Fluent in English (other languages would be beneficial and welcome)


What's on offer:



  • Competitive salary (to £35,000 DOE)

  • Pension scheme & Cycle to Work scheme

  • 20 days annual leave + bank holidays

  • Hybrid working (4 days office, 1 remote day after probation)

  • Professional development & career progression opportunities


This role is ideal for someone who thrives in a dynamic environment and is ready to make a tangible impact on business growth.


If you are interested in this excellent opportunity, please apply online by sending through a current CV along with a cover note.




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