Revenue Officer
Purpose
To process and administer customer applications and records relating to benefits/business rates/ tax/ financial assessments, to ensure that customers receive the right outcomes.
This role will support the process by undertaking calculations and more straightforward assessments, making decisions within a framework with regards to eligibility, assessment, payments, and liabilities.
About
, Maintain accurate and up-to-date Business Rates and BID Levy records, ensuring compliance with relevant legislation and regulations.
, Handle enquiries from the public, colleagues, and external organisations promptly and professionally, providing accurate advice and guidance.
, Investigate and resolve queries related to Business Rates and BID Levy
, Liaise with external and internal partners and agencies to ensure accurate billing and collection of Business Rates and BID Levy
, Conduct regular audits and reviews to identify and rectify any discrepancies or errors in Business Rates and BID Levy records.
, Stay updated with changes in legislation and regulations pertaining to Business Rates, ensuring accurate advice and compliance.
, Communicating by telephone and digital channels
, Maintaining and balancing the Valuation Office Agency schedules
Required
- Basic DBS
- NVQ Level 2, or equivalent.
- Experience of customer-facing service delivery.
- Experience of processing data and undertaking complex calculations.
- Knowledge of processes, procedures and protocols relating to the calculation and processing of benefits/ tax/business rates.
- Some knowledge of legislation and regulations relating to benefits/business rates/ tax/financial assessments and data protection.
- Knowledge of a range of systems related to processing data.
- Ability to manage and prioritise workload to meet deadlines.
- Ability to communicate technical and complex procedural information to customers.
- Ability to communicate with empathy and assertiveness.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)
- Rate: £17 - £18 per hour
- Location: Bristol, England
- Type: Contract
- Industry: Finance
- Recruiter: Corus Consultancy
- Contact: Varsha Sivakumar
- Tel: 02036913890
- Email: to view click here
- Posted: 2025-09-16 12:21:25 -
- View all Jobs from Corus Consultancy
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