COREcruitment

Account Executive

Job Title: Account Executive
Salary: €35,000 - €40,000 gross per annum based on experience + bonus
Location: Milan, Italy
Immediate Start

An international hospitality organization is seeking an Account Executive to oversee and support a portfolio of 30–40 hotels across Southern Europe.

The role is focused on maximizing partner satisfaction, strengthening day-to-day relationships, providing technical guidance, and ensuring profitability across multiple distribution channels.

This position is suited for a candidate who combines hospitality knowledge with strong technical and account management skills.

The ideal candidate is proactive, detail-oriented, and customer-focused, with a strong ability to balance operational support and relationship management.

They will thrive in a fast-paced, international environment and be able to collaborate across multiple internal departments.

Key Responsibilities


  • Be the main point of contact for 30–40 hotels in the region.
  • Build and maintain strong, long-term partner relationships.
  • Provide proactive support to maximize satisfaction and retention.
  • Support the wider portfolio with administrative tasks, including commission claims, RFPs, and group inquiries.
  • Coordinate onboarding and system set-ups for new hotel partners.
  • Troubleshoot technical issues in collaboration with internal tech teams.
  • Train hotel staff on distribution tools and updates.
  • Conduct regular check-ins to identify opportunities and challenges.
  • Advise partners on best practices to enhance performance and visibility.
  • Maintain accurate CRM data and account records.
  • Deliver personalized, high-touch support to partner hotels.
  • Act as a trusted advisor, providing insights that drive results.
  • Manage inquiries and escalations promptly and effectively.

Qualifications


  • 3+ years of experience in account management, client services, or hotel operations.
  • Familiarity with hospitality systems (CRS, PMS, channel managers) strongly preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work independently, prioritize effectively, and manage multiple accounts.
  • Fluency in English and Italian required; additional European languages preferred.
  • Willingness to travel (20–30% of the time).

Job Title: Account Executive
Salary: €35,000 - €40,000 gross per annum based on experience + bonus
Location: Milan, Italy
Immediate Start

If you would like to have more information about the role, please apply or send your cv to maria@corecruitment.com

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  • Start: ASAP
  • Duration: Permanent
  • Rate: €35k - 40k per year + bonus
  • Location: Milan, Lombardy, Italy
  • Type: Permanent
  • Industry: Travel
  • Recruiter: COREcruitment
  • Email: to view click here
  • Reference: MA999953262
  • Posted: 2025-10-02 16:52:20 -

  • View all Jobs from COREcruitment


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