
Account Executive
Job Title: Account Executive
Salary: €35,000 - €40,000 gross per annum based on experience + bonus
Location: Milan, Italy
Immediate Start
An international hospitality organization is seeking an Account Executive to oversee and support a portfolio of 30–40 hotels across Southern Europe.
The role is focused on maximizing partner satisfaction, strengthening day-to-day relationships, providing technical guidance, and ensuring profitability across multiple distribution channels.
This position is suited for a candidate who combines hospitality knowledge with strong technical and account management skills.
The ideal candidate is proactive, detail-oriented, and customer-focused, with a strong ability to balance operational support and relationship management.
They will thrive in a fast-paced, international environment and be able to collaborate across multiple internal departments.
Key Responsibilities
- Be the main point of contact for 30–40 hotels in the region.
- Build and maintain strong, long-term partner relationships.
- Provide proactive support to maximize satisfaction and retention.
- Support the wider portfolio with administrative tasks, including commission claims, RFPs, and group inquiries.
- Coordinate onboarding and system set-ups for new hotel partners.
- Troubleshoot technical issues in collaboration with internal tech teams.
- Train hotel staff on distribution tools and updates.
- Conduct regular check-ins to identify opportunities and challenges.
- Advise partners on best practices to enhance performance and visibility.
- Maintain accurate CRM data and account records.
- Deliver personalized, high-touch support to partner hotels.
- Act as a trusted advisor, providing insights that drive results.
- Manage inquiries and escalations promptly and effectively.
Qualifications
- 3+ years of experience in account management, client services, or hotel operations.
- Familiarity with hospitality systems (CRS, PMS, channel managers) strongly preferred.
- Excellent communication and interpersonal skills.
- Ability to work independently, prioritize effectively, and manage multiple accounts.
- Fluency in English and Italian required; additional European languages preferred.
- Willingness to travel (20–30% of the time).
Job Title: Account Executive
Salary: €35,000 - €40,000 gross per annum based on experience + bonus
Location: Milan, Italy
Immediate Start
If you would like to have more information about the role, please apply or send your cv to maria@corecruitment.com
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- Start: ASAP
- Duration: Permanent
- Rate: €35k - 40k per year + bonus
- Location: Milan, Lombardy, Italy
- Type: Permanent
- Industry: Travel
- Recruiter: COREcruitment
- Email: to view click here
- Reference: MA999953262
- Posted: 2025-10-02 16:52:20 -
- View all Jobs from COREcruitment
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