An excellent opportunity has arisen for an experienced Service Advisor to join a well-established car dealership representing several well-known automotive brands and offering a comprehensive range of services.

As a Service Advisor, you will be the first point of contact for customers, ensuring smooth and professional after-sales service experience.

This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits.

You Will Be Responsible For:



* Acting as the primary contact for customers, both face-to-face and over the phone, always ensuring a friendly and professional service


* Coordinating service bookings and communicating effectively with both customers and internal teams to ensure efficient workflow


* Proactively identifying opportunities to promote additional products and services such as service plans and vehicle health checks


* Building and maintaining strong working relationships with suppliers, customers, and colleagues to support seamless operations


* Managing administrative tasks with accuracy, including updating systems and processing documentation


What We Are Looking For:



* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.


* Previous experience within a franchised car dealership.


* Confident IT skills with the ability to quickly learn internal systems


* Excellent verbal and written communication abilities


* A full, valid UK driving licence is required


What's On Offer:



* Competitive salary


* Performance-related bonus opportunities


* Company car


* Company pension scheme


* Generous holiday entitlement, increasing with service


* Access to manufacturer training and ongoing professional development programmes


* Health, wellbeing and discount membership scheme


* Employee discounts and recognition awards


* Inclusive company culture with regular staff events and long-service celebrations


This is a fantastic opportunity to join a thriving automotive business where your contribution will be valued and rewarded.

Important Information: We endeavour to process your personal data in a fair and transparent manner.

In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.

For more information see our Privacy Policy on our website.

It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.

If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.