Car Park Control Room Operator

Unity Recruitment are recruiting for a Car Park Control Room Operator.



JOB DESCRIPTION

Position: Car Park Control Room Operator
Reporting to: Key Accounts Manager
Objectives: To answer and resolve the intercom calls in a professional manner
Main Duties:

, You will be required to work a minimum 4 X 12 hours shifts per week which are nights and
days
, The Controller must be able to answer and resolve the intercom calls in a professional
manner
, Maintaining accurate logs by recording information gathered through the intercom
, Work together with the Technical Team and the Customers Response Centre to report
and escalate on site equipment faults
, Live sites monitoring
, Carrying our other administrative duties
, Comply at all times with company policies and procedures
, Support the company in its maintenance of quality standards
, Promote and protect the company's image and good reputation at all times
, Offer the highest level of customer service at all times seeking the assistance of your
manager when necessary
, Keep up to date with technical training on all systems
, Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff
and company assets.


, Comply with the company's Health & Safety Policy at all times reporting any concerns
to your manager.
, Must maintain a high level of communication across all departments
, Fulfil any other duties and responsibilities that, after consultation, may be
determined from time to time

Requirements:
, Ability to work calmly under pressure
, Be prepared to work shifts as part of a 24/7 cover
, Excellent communication skills are essential
, Computer Skills, Excel, MS Word documents
, Promote and protect the company's image and good reputation at all times
, Control room experience is preferred but not essential

If this Car Park Control Room Operator vacancy is of interest to you - then please email your updated CV to carly@unity-recruitment.co.uk