Business Support Assistant

£15 - £20 per hour (DOE) + Holiday Pay + Pension + Mileage

Are you organised, approachable and looking for meaningful part-time work that fits around your life?

Whether you're returning to work, balancing childcare, or simply want a role with genuine flexibility, this is a great opportunity to join a friendly, growing professional services business where you'll play a vital role keeping the day-to-day operations running smoothly.

Following an initial induction period in the office to learn our client's systems, the role offers hybrid working, with just one day per week on site.

Key Responsibilities

• Act as a calm, professional first point of contact, answering calls, handling simple client queries and liaising with colleagues in the UK and India.


• Manage the twice-weekly post run, collecting from Egham, opening, scanning and filing documents (mileage paid at HMRC rate).


• Maintain accurate records: update CRM systems, file to SharePoint/document management systems, and follow process checklists.


• Progress-chase assignments with the India team and provide updates to the UK team.


• Support compliance administration (training provided): KYC/AML checklists, client risk assessments and file maintenance.


• Assist with small internal projects, including SharePoint migration, folder restructuring, and updating operational process documents.


• Provide general team support: light accounts/credit control admin, meeting prep and daily progress updates.

Skills & Experience

• Organised, proactive and self-motivated with a “can-do” approach.


• Strong attention to detail; enjoys following clear systems and processes.


• Confident using Microsoft 365, Teams/Zoom and CRM systems (SharePoint experience an advantage).


• Clear and friendly communicator, comfortable coordinating with colleagues across time zones.


• Full UK driving licence (essential) for Egham post collection.


• Right to work in the UK.


• Bonus: Dutch or Swedish language skills (not essential but welcomed).

What's in it for you

• £15 - £20 per hour (depending on experience) + holiday pay.


• Mileage paid for post runs (currently 45p per mile).


• Part-time hours, typically 20 - 25 hours per week.
  
  School-time hours (e.g.
  
  9:30 - 2:30/3:00) welcome.


• Stable PAYE employment for continuity and team belonging (not self-employed).


• Supportive, no-blame, improvement-focused culture with the freedom to shape how things work.


• Dog-friendly office (our client's black Labrador doubles as “Head of Wellness”) and great coffee!

Hours & Working Pattern

• 20-25 hours per week (fixed days preferred).


• Initial office-based training, moving to hybrid working (just one day per week on site).

If you're tech-confident, highly organised and looking for flexible work in a supportive environment, we'd love to hear from you.

Apply now!