JOB DESCRIPTION



GENERAL PURPOSE OF THE JOB:

The Territory/Rep Assistant will facilitate the flow of information from the field to the office in all customer service, WTI, OLI, Warranty and Sales operations.

This is a part-time position.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interface with customer service to obtain information necessary to ship orders.
• Interface with WTI GS to obtain information to begin and bill orders.
• Interface with the Warranty Department to solve problems and get warranties issued.
• Work with OLI to comb through records looking for more possible work.
• Follow up on all expired warranties and TremCares to expand regional effort on renewing these services.
• Work with the sales representative(s) to create territorial marketing efforts.
• Sales and Market research and investigation on select topics for select sales representatives.
• Create and maintain a database of jobs, references, photos, etc.
• Interface with IT to create and maintain a social media presence for Sales Rep.
• Interface with and help the National Sales Office Manager gather information when requested.
• Other various projects assigned by the Sales Rep, as requested.

• Four to seven years related experience and/or training
• Must have prior experience in sales support performing a variety of administrative duties

• Associate degree or equivalent from two-year college or technical school.
• Four to ten years' related experience and/or training in similar role.
• Strong interpersonal skills.
  
  
• Strong computer skills using MS products.
• Excellent organizational skills
• Ability to work independently
• Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily.