JOB DESCRIPTION



Job Title: Associate
E-Commerce Product Experience Manager (APXM)



Location: Vernon Hills, IL


Department: Rust-Oleum US Sales


Reports To: National Account Executive, E-Commerce


Direct Reports/Manages others: No

The Associate E-Commerce Product Experience Manager position is responsible for managing and optimizing our product data and ensuring efficiency and accuracy across multiple platforms and touch points.

APXM will primarily be responsible for scaling and optimizing our digital systems such as the Product Information System (PIM) and the Digital Asset Management (DAM).

Additionally, the role will involve cross functional collaboration to streamline information sharing and implement best practices to ensure proper adoption of data and product information.




Essential Duties & Responsibilities:

• Main point of contact for all internal (PIM) users across various departments including E-Commerce, Product Marketing and IT.
  
  Responsible for all day-to-day management of the (PIM) in conjunction with our implementation partner for full adoption and optimization of the platform.
• Manage and maintain all e-commerce digital assets in the launch of the new DAM software transition.
  
  Work in conjunction with Creative Services & IT teams to ensure seamless integration.
• Collaborate closely with E-Commerce Sales team to ensure alignment with all customer channel requirements.
• Ensure accuracy and consistency of product information across all commerce and digital platforms.
• Work cross functionally to develop best practices and procedures for all relevant product information sharing within the E-Commerce team (Product Marketing, Regulatory, etc.)
• Conduct regular audits and quality checks of product data and digital assets.
• Lead continuous process improvement in data management workflow and mapping.
• Manage and track product display page activations tools such as review syndication, digital product assistants & enhanced content initiatives

• Bachelor's degree with Business, Communications, Marketing, Information Technology or similar degree
• 3+ years of related experience in E-Commerce setting, ideally within SaaS environments such as product information management or digital asset management
• 1-2 years with AI-driven technology use
• Experience and knowledge of best practices for product display pages
• Strong problem-solving skills, attention to detail and can effectively manage multiple projects and deadlines
• Extremely detail-oriented and organized
• Able to work in a fast-paced, evolving environment
• Desire to work in team-based environment yet can work independently