We are looking for an experienced Customer Service & Sales Administrator to join our manufacturing client in Poole. 

This company can boast a friendly and close-knit team with a great dynamic, they are looking for someone to add value and build their customer base, the position offers lots of variety as you'll be looking after a wide range of market sectors.

The main purpose of the Sales Administrator will be to process orders and build and develop relationships with your given customers in order to maintain the highest levels of customer satisfaction.  

Previous experience within sales administration within a manufacturing or production company is advantageous.  

This position is office based working Monday to Friday 7:30am - 4pm with an early finish at 1:30pm on Friday
You must be able to commute to the office Monday to Friday. 

Benefits for the successful Customer Service & Sales Administrator:

- Free parking &  modern new offices 
- Early finish on a Friday 
- Holiday bookable by the hour
- Voucher incentive raffles
- Birthday voucher

The duties of the successful Customer Service & Sales Administrator will involve:

- Managing customer accounts throughout entire productions process form start to finish 
- Produce labour costings and quotations
- Accurately loading sales orders into the system
- Conducting contract reviews with other internal departments
- Talking to your customers about other potential business
- Provide information and support regarding our services
- Keeping accurate records of actions and correspondence

Requirements to be considered for this Customer Service & Sales Administrator role:

- Previous experience within the manufacturing industry 
- Previous experience within customer service or sales admin essential
- Strong IT and communication skills are essential
- Process driven
- Inquisitive nature, desire to understand full processes and learn how products are made
- Ability to manage situations with customers using diplomacy and tact
- Confident speaking with customers on the phone

This  position is permanent and has the opportunity for training and progression, salary is £25-29k DOE and can offer an immediate start.

If you are an organized and forward thinking person looking for the next step in your career please apply now and Sophie will call you to discuss in more detail.