Rust-Oleum

Inside Sales Representative

JOB DESCRIPTION



Summary:



The Inside Sales Representative role combines inside sales execution with regional sales enablement to drive growth and strengthen customer relationships.

This position focuses on reactivating dormant accounts, generating new business, supporting low-touch customers, and maintaining CRM accuracy, while embedding enablement tools and outreach campaigns into the regional strategy.

Acting as a complement to outside sales, Inside Sales Support opens doors, nurtures smaller accounts, and transitions opportunities to the field team when size or complexity requires direct engagement.



Minimum Requirements:



  • Bachelor's Degree, Technical Degree, or equivalent experience.


  • Minimum 1 year of individual sales experience.


  • Valid Driver's License.

  • Preferred: Prior industrial sales experience within the coatings industry.


Physical Requirements:



  • This position requires minimal physical activity but does require prolonged computer usage - up to 8 hours a day.


  • No unusual environmental, lifting, or exertion requirements are associated with this position.


  • Occasional travel may be required.


Essential Functions:



  • Maintain accurate CRM data and identify gaps impacting territory planning or reporting.

  • Respond to inbound customer inquiries and coordinate service needs; route order entry to Customer Service.

  • Support customer retention efforts and assist with small account management.

  • Execute outreach campaigns and playbooks in collaboration with Sales Development and Marketing.

  • Drive activity for strategic initiatives and regional growth priorities.

  • Test new messaging, call cadences, and objection-handling scripts; provide feedback to improve tools and content.

  • Promote and utilize sales enablement content (case histories, videos, spec tools); identify content gaps.

  • Manage dormant accounts, new business prospects, and small existing accounts until handoff criteria are met.

  • Maintain and review target account lists in Salesforce; ensure proper handoff to Outside Sales based on revenue, complexity, or pipeline thresholds.

  • Performs additional tasks and responsibilities as assigned by management.

  • Demonstrates active commitment to the company's safety and quality initiatives.

Who We Are:



Carboline is a St.

Louis-based coatings manufacturer with a global reach.

The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.

Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.




Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.

From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.

If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.





What We Offer:



We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.

Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.

Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.

Individuals with Disabilities and Protected Veterans are encouraged to apply.





"In order to be the best, we must hire the best."
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