ServiceNow Architect

Location: UK-Based
Working Model: Hybrid (with occasional client visits)
Clearance: SC Clearance Required
Employment Type: Permanent

A ServiceNow Elite Partner is seeking an experienced ServiceNow Architect to join their team.

This strategic and technical role involves shaping and delivering large-scale ServiceNow solutions across HR, IT, and Customer domains, leading pre-sales engagements, and guiding clients through complex transformation programmes.

The role is suited to someone confident in full-platform architectural design and influencing senior stakeholders.

Ideal Experience

- Strong platform expertise across HRSD, ITSM, ITOM, CSM, and Performance Analytics
- Proven ability to lead architectural design and client delivery
- Experience engaging with C-level stakeholders and translating business objectives into scalable solutions
- Understanding of employee experience and customer journey optimisation
- Hands-on integration experience, including data migration, scripting, and configuration
- Ability to mentor technical teams and contribute to proposals, bids, and pre-sales strategy
- Knowledge of change management and user adoption best practices
- Experience working with ServiceNow partners and aligning to platform roadmap and strategy

Package Up to £110,000 per annum, plus a comprehensive benefits package and performance bonus.

If you are interested in exploring this opportunity further, please apply with your CV.