About the Role

 

We are seeking a highly motivated Production Manager to oversee the day-to-day operations of our clients accident repair centre.

This role is central to ensuring efficient workflows, high-quality repairs, and exceptional customer service.

The ideal candidate will lead a skilled team of technicians, maintain compliance with industry standards, and drive continuous operational improvements.

 

Key Responsibilities

- Oversee daily operations, ensuring efficiency, productivity, and timely completion of vehicle repairs.
- Maintain the highest standards of repair quality, aligned with manufacturer and insurance requirements.
- Implement and optimise workflows to minimise delays and maximise operational efficiency.

- Lead, motivate, and develop a team of technicians and apprentices.
- Identify training needs and coordinate development programs to enhance skills and performance.
- Manage staff performance, including appraisals, performance improvement, and recognition of achievements.

- Ensure excellent customer experiences by addressing queries, complaints, and concerns promptly and professionally.

- Monitor budgets, control costs, and work to achieve financial targets for the site.

- Monitor and report on key performance indicators (KPIs) such as repair turnaround times, customer satisfaction, and profitability.
- Analyse operational performance to identify opportunities for improvement.

 

Benefits

- Salary up to £45,000 per annum plus car allowance
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Referral programme
- Sick pay

 

If you want to hear more about the Production Manager role, please send us your CV by clicking ‘apply now’ or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.