JOB DESCRIPTION



Primarily responsible for lab testing and field trials for new product development, field training of TM's and installers on product installations and system set up and maintenance.

Also acts as a technical liaison for field personnel and various internal departments.


Essential Functions

• Conducts on-going market research for Product Managers and marketing services.
• Performs laboratory, forensic analysis for field failures and for the purpose of making product recommendations.
• Provides product and application training for sales engineers and field sales managers as required.
• Provides field training and project management for foreign affiliates and for large or complex projects.
• Assists in new product development including lab work, field trials, commercial scale-up and field follow-up.
• Special order custom product needs and provides approval for both experimental and discontinued products.
• Enters new product information (formula, in-process, updates, price and cost) into system.
• Maintains technical literature and creates and edits various technical and promotional publications (i.e., Tech Lines, product Corners, Product Information Guide, Engineering Details).
• Provides outside sales support as well as handles incoming calls and lead qualification

• Bachelor of Science in Engineering
• Ability to proactively identify opportunities and quickly implement solutions.
• Must be proficient in Microsoft Office, particularly Excel and Outlook
• Demonstrated excellent oral and written communication, presentation, organization and planning skills.
• Must be very flexible and able to work in a self-directed, rapidly changing environment.
• Requires travel within company plants, distribution facilities and other North American locations.
• Must possess reliable transportation.
  
  
• Valid Drivers' License issued by state of residence and in good standing.

• While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
  
  
• The employee is frequently required to stand, walk and reach with hands and arms.
  
  
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours.
  
  
• No unusual environmental, lifting or exertion requirements are associated with this position.
  
  
• This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.