Customer Service Agent – Temp to Perm
Location: Sandwich/Thanet
Pay: Up to £12.38 per hour
Hours: 20 hours per week
Working Pattern: 3–4 days per week, Monday PM, Tuesday AM, Wednesday PM and Thursday AM (shift-based including some evenings and occasional weekends)
Contract Type: Temporary to Permanent

The Opportunity

Westin Par Recruitment Experts is recruiting a Customer Service Agent on behalf of a leisure services provider
This is a temp-to-perm opportunity offering long-term progression for the right candidate
Suitable for individuals who thrive in a customer-facing, fast-paced environment

Key Responsibilities

• Acting as the first point of contact for customers
• Managing memberships, subscriptions, and cancellations
• Handling general enquiries across phone and digital channels
• Promoting services and current offers
• Upselling memberships and services where appropriate
• Updating customer records using internal systems

Candidate Requirements

• Previous customer service and/or sales experience
• Confident and professional telephone manner
• Strong written communication skills
• Comfortable using digital systems
• Well organised with good attention to detail
• Flexible to work evenings and weekends
• Right to work in the UK

Benefits (Upon Permanent Placement)

• Access to leisure facilities
• Employee discounts
• Training and development opportunities
• Additional Information
• DBS check required
• Temporary role with potential to become permanent

Westin Par values diversity and promotes equality.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.


Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.

If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.