Internal Sales Engineer

Are you an organised and customer-focused Internal Sales Engineer with experience supporting sales operations, processing orders, and managing customer relationships? This is a fantastic job opportunity to join a growing organisation based in Hook where you'll play a pivotal role as the interface between customers, account managers, and internal teams.

Key responsibilities of the Internal Sales Engineer job based in Hook:

• Process incoming sales orders, ensuring accuracy and completion within agreed timescales.


• Act as a key point of contact for customers, responding promptly to enquiries and resolving issues effectively.


• Build, manage, and develop customer relationships, identifying cross-selling and up-selling opportunities.


• Prepare and issue customer quotations, progressing opportunities through the CRM system.


• Raise sales invoices for completed and dispatched orders.


• Maintain and manage company filing systems and sales documentation.


• Maintain and develop the CRM database, ensuring customer data is accurate and up to date.


• Provide administrative and commercial support to external Account Managers.


• Liaise with internal departments to ensure smooth day-to-day operations.


• Support lead generation and qualification activities using databases, web searches, and LinkedIn.


• Carry out general office duties, telephony, call filtering, and ad-hoc tasks as required.

Skills and experience required of the Internal Sales Engineer job based in Hook:

• Minimum 3 years' experience in an internal sales or account management role.


• Experience using ERP systems, CRM platforms, and LinkedIn for sales activity.


• Strong Microsoft Office skills, particularly Excel, Outlook, and Microsoft Teams.


• Confident communicator, able to engage with customers to understand their needs and requirements.


• Strong team player with good interpersonal and communication skills.


• Ability to identify opportunities and successfully cross-sell products to existing customers.


• Experience managing, growing, and retaining customer accounts.


• Background working within a company that manufactures or distributes electronic components.

If this Internal Sales Engineer job based in Hook could be of interest, send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816