Are you looking for a fast-paced HR role with variety, challenge and the opportunity to make a real impact supporting a portfolio of SME clients across a wide range of industries?

If you are proud to specialise in employee relations, and build real partnership connections to support local SMEs, then this role is perfect for you.

You will have autonomy, the ability to self-organise and manage your own priorities.

This role has the potential to grow in both responsibility and position within the business.

What's In It For You:

• Hybrid Working: Based from both home, office and with regular travel for attendance on client sites, team meetings and business networking across Norfolk and Suffolk, a high degree of flexibility in where you work.
• Salary: £35,000 - £40,000 (DOE on full time equivalence).
• Performance Related Bonus Scheme after probation.
• Holidays: 20 days holiday + bank holidays (with flexible working on hours and an outcome focused approach to performance) and the ability to buy additional days.
• Hours: Monday - Friday, 09:00 - 17:30 (40 hours per week).  Flexibility required to travel outside these hours and for occasional attendance at networking events.
• Part Time working would be welcomed with reduced hours to 32 per week.

Why Join the team?

No two days are the same! From drafting contracts and policies to advising on recruitment, managing performance, handling restructures, absence and terminations to coaching a line manager on motivating their team - you'll be providing expert HR guidance that makes a real difference to clients.

You'll build lasting relationships, ensuring businesses thrive through effective people management.

You'll become the fourth team member, as part of our team you need to love compliance and process, it's essential given the work that we do.  We also make sure that we deliver outstanding customer service, our availability, responsiveness and desire to support our clients is what makes our clients stay with us year after year.

What You'll Be Doing:

• Acting as a trusted HR partner to SME clients, delivering commercial, pragmatic, and solutions-focused Employee Relations/HR advice.
• Managing a diverse HR caseload, ensuring compliance with employment law while providing tailored, business-savvy support.
• Coaching line leaders on how to support and develop their people.
• Advising on a range of HR matters, including recruitment, employee relations, performance management, and restructures.
• Engaging with clients via phone, email, and video, with regular on-site visits across East Anglia.
• Attending business network events to ensure our local business community are aware of who we are and what we offer.
• Engaging with our social media platforms and spreading the word about our services.

What We're Looking For:

• Minimum 4 years' ER experience with strong employment law knowledge.
• A self-motivated and highly organised individual who thrives in a fast-paced environment.
• Commercially aware - you understand the needs of both the business and clients.
• A client-focused mindset, with a passion for delivering outstanding service.
  
  Whilst we advise on People matters, our clients and their businesses are the customer.
• Full driving licence and your own vehicle.
• Willingness to learn and try new areas of HR.
• Desire to develop, grow and become part of the business for the future.

Desirable Skills & Experience:

• CIPD qualification (or equivalent).
• Experience working with multiple clients and/or managers/business sites simultaneously.
• Client relationship management, training delivery, and business development experience.
• Experience with HR software/CRM systems.

Who are we? 

We've supported clients across Norwich and the East Coast for the last 15 years and are an established provider of outsourced HR services, partnering with SMEs to deliver expert, commercially focused HR support.

We're looking for a proactive and driven HR Consultant to join our small but perfectly formed team, we are The HR Dept Norwich and the East Coast.