JOB DESCRIPTION



The Receptionist and Office Assistant is responsible to ensure callers and visitors to DAP's Corporate Office receive prompt, professional and efficient service.

Support Office Manager with Office Services responsibilities, including but not limited to facilities maintenance, supply management, record retention, mail and package handing.



Responsibilities




Caller and Visitor Reception

• Respond promptly and professionally to all incoming calls during business hours, ensuring the operator line and Attendant Console function accurately and remain updated.
  
  Manage phone system transitions between business and Night Mode.
  
  Provide courteous reception support for visitors, including check-in and basic hospitality.
  
  Ensure reception displays and media remain current and functioning.

• Receive, sort, and distribute incoming mail and packages from USPS and other carriers.
  
  Log packages and notify recipients.
  
  Oversee daily operation of postage meter equipment and coordinate outgoing shipments.
  
  Prepare departmental mailings as needed.

• Coordinate maintenance, repair, and replacement of office furniture, fixtures, and equipment with vendors.
  
  Conduct multiple daily walkthroughs to ensure all common areas including conference rooms, kitchens, lounges, pantry and reception are clean, stocked, and organized.
  
  Support daily office functions such as making coffee, managing dishwashers, and maintaining standard room setups (tables, chairs, room layout).
  
  Monitor supply needs and coordinate replenishment.
  
  Maintain and update the Office Services Manual to ensure all procedures, vendor information, and operational guidelines remain accurate and current.

• Assign and maintain building access cards, key fobs, and parking tags for associates.
  
  Ensure the property database remains accurate and updated.
  
  Manage office and furniture key inventory and coordinate replacements or new orders with vendors.

• Oversee relationship with off-site document storage company.
  
  Coordinate the pick-up and retrieval of documents with DAP associates and off-site storage company.
  
  Pull reports as needed regarding inventory and assist with the annual destruction review process.

• Maintain accurate and up-to-date Corporate Phone and Associate Birthday lists, and ensure the lists are properly communicated to associates.
  
  Prepare orientation manuals for new hires as needed.
  
  Provide assistance to Office Manager and Human Resources on other tasks as needed.
  
  Code facilities related and general office invoices for approval and processing.
  
  

• Bachelor's degree, High School or GED.


• At least five years of reception experience in a Corporate Office environment


• Excellent oral and written communications skills, including strong grammar skills


• Strong relationship management and interpersonal skills


• Demonstrated customer focus and strong action orientation


• Strong attention to detail and ability to manage time and priorities effectively

• Employer-provided insurance


• Paid or unpaid time off work such as paid sick or vacation days, or leaves of absence


• Retirement or savings funds such as 401(k) plans and employer-funded pension plans


• Tuition Reimbursement

• $20/hr.
  
  to $27/hr.