JOB DESCRIPTION



Tasks PROFILE:


Typical tasks for this position include (but are not limited to) the following:

• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.


• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.


• Transmit information or documents to customers, using computer, mail, or facsimile machine.


• Schedule appointments, and maintain and update appointment calendars.
  
  Provide information about establishment such as location of departments or offices, associates within the organization, or services provided.


• Prepare reports, memos, letters and other documents, using word processing, spreadsheet, database, or presentation software.


• Answer phone calls and direct calls to appropriate parties or take messages.


• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.


• Perform general office duties, maintaining records management database systems, and performing basic bookkeeping work.


• File and retrieve corporate documents, records, and reports.


• Open, sort, and distribute incoming correspondence, including faxes and email.

• Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person.


• Maintain a good record of attendance and punctuality.


• Learn all manual tasks performed within the department.


• Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures.


• Treat people with dignity and respect.


• Conduct all business with integrity.


• Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities.


• Follow all safety procedures and company policies.