Out of Hours Support Worker

Intervention Support Worker (Out of Hours)

Service: Children's Services - Interventions Hub
Grade: 5 | Hours: 37 per week (including unsocial hours & sleep-ins)
Reporting to: Team Manager
Location: Office, community and home-based


Role Overview

An opportunity has arisen for an Intervention Support Worker to provide emergency out-of-hours support to vulnerable children, young people (0-18) and families.


This role delivers both family-based interventions and residential support within emergency placements.

You will work in line with CASP, CP and CLA plans, contributing to assessments, child plans and statutory meetings, while maintaining accurate records and working collaboratively with multi-agency professionals.


Responsibilities include delivering direct and family-based interventions, staffing emergency placements, facilitating supervised contact, transporting children and families, and participating in a duty rota.


Essential Qualifications


  • GCSEs (or equivalent)




  • Ability to complete the All Wales Induction Framework for Health and Social Care within 6 months




  • Commitment to achieve the required qualification within 3 years




Desirable Qualifications


  • Diploma in Health and Social Care




  • CACHE Level 3 qualification




  • First Aid Certificate




Essential Experience & Knowledge


  • Experience working with vulnerable children and families




  • Knowledge of the Children Act 1989 and Social Services and Well-being (Wales) Act 2014




  • Understanding of child protection procedures




  • Knowledge of child development and parenting capacity




  • Experience working with multi-agency partners




  • IT competency for record keeping




Essential Requirements


  • Strong communication and engagement skills




  • Ability to work flexibly in a fast-paced environment




  • Resilient and emotionally aware




  • Ability to undertake physical interventions where required




  • Full driving licence and access to a vehicle




  • Ability to work unsocial hours and sleep-ins






Share Job