Are you confident using Microsoft Word, Excel and Outlook? Have you previously supported a sales or purchasing team and worked with a CRM system? Do you enjoy being the organised, reliable point of contact who keeps enquiries and orders moving smoothly? If so, our client would love to hear from you.

Bovill & Boyd is a well-established and growing business, and they're looking for an experienced Administrator to join their busy, friendly team in East Kilbride.

This is a hands-on, office-based role where your attention to detail, communication skills and ability to follow structured processes will really matter.

You will play a key part in supporting customers and suppliers, ensuring enquiries and orders are processed accurately and efficiently using Microsoft Office and a bespoke CRM system.

You'll be fully supported by experienced colleagues who are committed to delivering excellent customer service.

Key Responsibilities

• Managing shared inboxes and responding to enquiries promptly
• Supporting customers and suppliers by phone and email
• Processing enquiries, quotations and sales orders
• Ensuring customer requirements are fully understood, and delivery dates can be met
• Maintaining accurate and up-to-date records within the CRM system
• Filing and managing order-related documentation
• Monitoring stock levels and ordering standard items when minimum levels are reached
• Following up on quotations to support sales activity
• Assisting with additional administrative tasks as required

 What They're Looking For

• Proven experience in an administrative role, ideally within a sales or purchasing environment
• Previous experience using CRM systems
• Strong working knowledge of Microsoft Word, Excel and Outlook
• Excellent written and verbal communication skills
• Highly organised with strong attention to detail
• Able to work independently while also being a supportive team player
• Ability to commute reliably to G75 0YY (own transport preferred)

What's in It for You

• Access to a profit/bonus scheme after your first full financial year
• Pension scheme (after 3 months)
• Flexitime (after 3 months)
• Free on-site parking
• Supportive team environment with structured processes and training
• 100% office-based (East Kilbride)
   

About the Company

Bovill & Boyd is a respected and growing supplier of specialist materials and services, supporting customers across a range of industries from their base in East Kilbride.

Known for their reliability, technical knowledge and commitment to customer service, they have built long-standing relationships with both clients and suppliers.

As a close-knit, supportive team with clear processes and a strong focus on quality, Bovill & Boyd offers a stable and professional environment where employees are valued, supported and encouraged to contribute to the company's continued success.

How to Apply

If you're an experienced administrator who enjoys structure, customer interaction and being part of a close-knit team, we'd encourage you to apply.